Return & Refund Policy

If you receive a defective product, we will provide a full refund or exchange the product free of cost. Please inform us within 24 hours of receiving the product, and provide a 360-degree opening video of the product. We will only accept returns for unopened products.

In any other case, we don't accept return or exchange.

If you have any further questions or concerns about our refund and exchange policy, please don’t hesitate to contact us at pinakitraditional@gmail.com